JD.com, also known as Jingdong, marked its entry into the e-commerce sector in 2004 and became the first major e-commerce company from China to be listed on NASDAQ in May 2014. In June 2020, JD.com successfully completed its secondary listing on the Hong Kong Stock Exchange (HKEx).

In early 2017, JD.com underwent a comprehensive technological transformation and has invested nearly 100 billion yuan to date in technology research and development. Positioned as a leading supply chain-based technology and service provider, JD.com's business encompasses multiple sectors, including retail, technology, logistics, healthcare, industrial solutions, private label products, insurance, and international ventures, and more.

As an innovative enterprise grounded in the real economy, the company seamlessly integrates traditional enterprise features with cutting-edge digital technology and capabilities. At the heart of JD.com's approach is a "responsible supply chain", through which the company is redefining the integration of merchandise, warehousing, and cloud-based digital technologies. This not only ensures the stability and reliability of JD’s supply chain, it also drives the digital transformation and cost reduction of partners in the industry chain, better serving the high-quality development of the real economy.

JD.com is committed to its core values: putting the customer first, upholding integrity, fostering collaboration, expressing gratitude, demonstrating dedication, and embracing ownership. Guided by the mission "Powered by Technology for a More Productive and Sustainable World", the company steadfastly adheres to the principles of prioritizing experience and customer satisfaction. Its fundamental business philosophy is to optimize cost and efficiency and offer high-quality products, competitive pricing, and exceptional service. JD.com aspires to earn the distinction of being the world's most trusted company.