JD.com, also known as JINGDONG, entered the e-commerce sector in 2004 and became the first major e-commerce company from China to be listed on NASDAQ in May 2014. In June 2020, JD.com successfully completed its secondary listing on the Hong Kong Stock Exchange (HKEx).

In early 2017, JD.com underwent a comprehensive technological transformation investing 145.6 billion yuan to date in technology research and development.

Positioned as a leading supply chain-based technology and service provider, JD.com's business encompasses a diverse range of sectors, including retail, technology, logistics, healthcare, industrial solutions, property development, private label products, insurance, international business, and more.

As an innovative enterprise grounded in the real economy, JD.com seamlessly integrates traditional industry features with cutting-edge digital technology and capabilities. Central to its strategy is a "responsible supply chain" through which the company is redefining the integration of merchandise, warehousing, and cloud-based digital technologies. This not only ensures the stability and reliability of JD’s supply chain, it also fuels the digital transformation and cost reduction for its partners across the industry chain, accelerating the development of the real economy.

JD.com is committed to its core values: customer first, innovation, dedication, ownership, gratitude, and integrity. Guided by its mission, "Making Lives Better through Technology", the company remains dedicated to prioritizing superior customer experience and satisfaction. Its fundamental business philosophy is to optimize cost and efficiency and offer high-quality products, competitive pricing, and exceptional service. With these foundational principles, JD.com aspires to earn the distinction of being the world's most trusted company.