JD.com’s Businesses with Global Reach:
JD Retail is a leading provider of retail services infrastructure committed to optimizing costs, maximizing efficiency, expanding product offerings, maintaining competitive pricing, and delivering exceptional customer service. JD Retail also serves as a strategic gateway for domestic and international brands and merchants to successfully enter and thrive in the Chinese market.
JD Retail has established comprehensive category coverage spanning computers, digital electronics, mobile devices, home appliances & furnishings, consumer goods, apparel, beauty products, sportswear & outdoor gear, luxury watches, fresh produce, automotive services, and industrial supplies, managing over 10 million self-operated SKUs. Its physical retail network comprises over 10,000 outlets featuring flagship formats such as JD MALL, JD E-Space, City Flagship Stores, and JD Five Star Appliances, along with specialized chains like JD Home Appliance Franchises, JD Home, JD Computer & Digital Specialty Stores, JD Ehome, JD Auto Service Stores, and JD Worldwide Cross-Border Experience Stores. Through JD NOW instant retail service, JD Retail connects over 1 million local partners encompassing chain supermarkets, fresh produce markets, pharmacies, florists, mobile device retailers, apparel boutiques, and pet stores. This robust infrastructure
enables delivery within an hour and even minutes for retail services, while fully integrating urban lifestyle solutions that combine daily necessities with dining, entertainment, and leisure experiences through a unified one-stop service ecosystem.
Cross-Border E-Commerce:
JD Worldwide
specializes in cross-border e-commerce and duty-free retail, leveraging JD’s digitally intelligent supply chain to enhance its open ecosystem. Through bonded or direct-mail models, it supports a range of consumer scenarios, marketing, quality & service, and business development, all aimed at helping brands and merchants enter the Chinese market.
Global Sales
extends JD.com’s end-to-end ecosystem to international markets, serving overseas Chinese consumers with a curated selection of premium products supported by JD’s globally integrated logistics network. Currently operating through ten key hubs, including Japan, South Korea, Singapore, Thailand,
Malaysia, Vietnam, Cambodia, the U.S., Australia, and a global channel, the business delivers seamless cross-border shopping experiences to 37 countries worldwide.
European Retail Business
Ochama
In January 2022, JD.com launched "ochama," its Europe-based omnichannel retail brand in the Netherlands. Ochama provides consumers with a one-stop shopping experience for full-category assortment of both top-rated and budget-friendly products at the best prices. Customers can pick-up online orders at ochama’s pick-up points or choose convenient home delivery for a seamless consumer experience. Currently, ochama operates automated warehouses in the Netherlands, Poland, and France. Its delivery service has expanded to 24 countries across the continent.
JD Logistics (HKEX: 2618), also known as JINGDONG Logistics, is a leading technology-driven supply chain solutions and logistics services provider. Listed on the Hong Kong Stock Exchange in May 2021, JD Logistics leverages its nationwide logistics infrastructure with global reach and deep industry insights, to
deliver end-to-end supply chain solutions and high-quality logistics services across a wide range of industries for both business clients and consumers.
JD Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of December 31, 2024, including cloud warehouses operated by third parties, JD Logistics manages over 3,600 warehouses, with a total area exceeding 32 million square meters. Its comprehensive service coverage spans nearly all regions, towns, and populations across China.
JD Logistics International
In international markets, JD Logistics provides global customers with high-quality and efficient integrated supply chain logistics services. It has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 100 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1 million square meters, spanning 19 countries and regions worldwide including the Netherlands, France, U.K., Germany, Poland, UAE, the U.S., Australia, Vietnam, Japan, South Korea and more.
JD Technology provides technology services to private and public sector clients. Utilizing advanced technologies such as artificial intelligence, big data, cloud computing, and IoT, JD Technology delivers products and solutions tailored to various industries, helping businesses reduce supply chain costs and improve operational efficiency.
Over 60% of JD Technology's employees are R&D and professional personnel, including many IEEE fellows and more than 40 top global scientists. The company has served 100 cities, nearly 1,000 financial institutions, over 2.5 million micro, small, and medium-sized enterprises, over 2,500 large enterprises, and more than 460 million individual users.
JD Health (HKEX: 6618) is the largest online healthcare platform in China pioneering the digitalization and
transformation of the healthcare industry. JD Health’s technology-driven platform focuses on the user’s lifelong healthcare needs by enhancing the supply chain of pharmaceutical and healthcare products and strengthening healthcare services. The retail pharmacy and online healthcare services meet users’ needs
across the entire healthcare products and services spectrum offering accessible, convenient, high-quality and affordable healthcare products and services for everyone in China.
JINGDONG Industrials,also known as JD Industrials, is China's leading digital supply chain technology and service provider. With robust digital infrastructure, advanced supply chain technologies, and sophisticated operational expertise, it has long specialized in industrial manufacturing sectors. The company’s deep industry knowledge has enabled it to deliver specialized, practice-driven solutions that help industrial
supply chains reduce costs, improve efficiency, ensure supply stability, and maintain compliance.
JINGDONG Industrials International
Positioned as a "Trustworthy One-Step Global Supplier for Long-Tail Goods", JD Industrials provides comprehensive end-to-end industrial supply chain solutions to large overseas enterprises, multinational corporations, and Chinese companies expanding internationally. Currently, its international operations continue to grow into Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, Saudi Arabia, and more.
JINGDONG Property, also known as JDP or JD Property, is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com. Its business includes investment, development and asset management of logistics parks, business parks, data centers, and more. As the cornerstone of JD.com’s supply chain ecosystem, JDP utilizes its deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. Well-positioned to serve consumption-driven demand and transform local economies, JDP leverages its core competencies across infrastructure assets, development expertise, service capabilities, and actionable insights, JDP provides bespoke, holistic and intelligent infrastructure solutions. It continuously expands its customer base in third-party logistics, e-commerce, manufacturing, retail, and other emerging industries. By the end of 2024, the company managed over 260 modern infrastructure assets globally, with a total GFA exceeding 26 million square meters and a total asset management scale exceeding RMB 110 billion.
JINGDONG Property International
JDP currently owns over 40 overseas infrastructure projects across eight countries, including Indonesia, Vietnam, Singapore, the UK, the Netherlands, Germany, Japan, and the UAE. It is rapidly building a global modern logistics infrastructure network, providing strong support for international trade cooperation.